Developing our Workforce
At RTO3, we believe that exceptional visitor experiences begin with a skilled, knowledgeable, and diverse workforce.
Through these efforts, we’re committed to addressing labor gaps, supporting professional development, and fostering an inclusive tourism sector that reflects our region’s rich cultural heritage. By investing in our tourism workforce, we strengthen local economies, ensure memorable visitor experiences, and build a resilient foundation for long-term industry growth across Hamilton Halton Brant.
Our Southern Ontario Tourism Conference and bi-annual industry exchanges are key events for learning and networking but throughout the year, we aim to share complimentary virtual training through webinars, presentations and resources that can be accessed at your convenience.
GET INVOLVED
For more information about our Industry Training and Workforce Development initiatives or to learn how you can get involved, explore our various Learning Opportunities pages, review our content in the Resource Library, or contact Aiden Eng, Manager, Marketing & Communications who is supporting Angelica Seraj, Manager, Industry Relations & Partnerships, in her absence.
Sustainable Tourism Learning Series
Through funding from the Federal Economic Development Agency for Southern Ontario (FedDev) Tourism Growth Program, RTO3 – Hamilton Halton Brant is undertaking a comprehensive 16-month initiative to enhance sustainable tourism development and workforce growth. This multi-faceted approach focuses on creating, curating, and delivering relevant content and training to benefit tourism operators, with an emphasis on sustainable tourism practices.
Leading these efforts is Hamid Dwyer, who joined RTO3 in August 2024 as Destination Sustainability Officer. His expertise in environmental sustainability and strategic planning strengthens our ability to deliver impactful programs through 2025.
Our initiatives include: a year-long Sustainable Tourism Learning Series featuring three Industry Exchanges (Fall 2024, Spring 2025, and Fall 2025), 2025 Southern Ontario Tourism Conference (co-hosted with RTO1 – Ontario’s Southwest), and a new comprehensive online sustainable tourism resource library (coming soon). To review our existing sustainability resources, training content and research, visit our Resource Library here.
The Sustainable Tourism Learning Series (STLS) features in-person events and a new library of resources, online materials, and training programs centered on sustainable tourism practices. Tapping into the expertise of Hamid Dwyer, we will be presenting a convenient curriculum of online training, webinars, resources to support our industry in becoming more sustainable. For direct notifications for related events and resources as they become available, follow our STLS Linktree here.
Industry Exchange
Our Bi-annual Industry Exchanges in Fall and Spring will provide stakeholders with an opportunity to come together, network, learn and share in their journey. This is your opportunity to learn how to implement sustainable tourism practices in your operations and become a leader in our region’s sustainability efforts.
FALL 2024 INDUSTRY EXCHANGE RECAP
You can review our Fall 2024 Industry Exchange and recording here and download the whitepaper that was created from the information collected here.
Next event: Spring 2025 Industry Exchange
Our next in-person event as part of the STLS is our Spring 2025 Industry Exchange. To review the day’s agenda and register to be a part of the day, please visit our Industry Exchange page.
Get Involved
For more information about our Destination Sustainability initiatives or to learn how you can get involved, contact: Hamid Dwyer, Destination Sustainability Officer, or Bev Scott, Manager, Business & Visitor Experiences Development. To review our existing sustainability resources, training content and research, visit our Resource Library here.
To learn more about our Industry Exchanges or if you would like to get involved, please contact Aiden Eng, Manager, Marketing & Communications who is supporting Angelica Seraj, Manager, Industry Relations & Partnerships, in her absence.